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Is SilentPartner® for you?
Do you use Direct Marketing to sell products and services, or as a means of inducing people to call to receive materials and 'opt in' to a relationship with your company?
Do you use call distribution and call handling systems or services to manage inbound call streams?
Are you using inhouse or outsourced live operator services?
Does 'Caller Experience' significantly effect your sales or revenues?
Do you want to know more about your respondents? What they thought about their experience? Their concerns, motives, and reasons for buying, opting in...or not?
Have you ever wondered why inbound callers hesitate to buy or opt-in? Did the advertising or promotion cause confusion? Is the product missing features? Is it the competitions? Or maybe the way the call was handled?
Have you ever wondered about the accuracy of non-sales dispositions with outbound calls? Or how well a script is being delivered, or performing when delivered correctly?
Do you have concerns about compliance with regulations effecting your caller interactions?
If the answer to any of the questions is 'Yes', then you've come to the right place.
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